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THE FAQ
OF NEW
E-COMMERCE


The right model is the dream ticket to instantly communicate your brand message. It’s the foolproof way to show your collection as it should be worn, with all the movement and flair that a good model can bring to the party.   

We’ll take all the risk out of the equation by helping you cast the perfect look. We have the industry connections to conduct model castings, provide creative sets and source props and locations.  

Think of us as your secret weapon.

What time is the latest I can send my samples to you?
Please try to send your items to us by 3pm the day before your shoot. If you are coming to the shoot then simply bring your product with you on the day.

Do I need to steam my samples ahead of the shoot?
One of our studio assistants will be on hand to steam your samples and order them for you in preparation for your shoot. Just let us know ahead of time.

Do you have parking?
We are able to provide free parking in our West studio. In our East and Central studios there is paid on street parking and good transport links.

How close are you to a tube station?
All of our studios are within a 5 minute walk of a tube station. Harlesden is closest to 100% West, Chancery Lane to 100% Central and Hackney Wick to 100% East. Please feel free to call the studio team for assistance.

When are the opening times for the studios?
All studios are open from Monday to Friday, between 9am and 6pm. The studios can be opened for specialist bookings out of hours and weekends.

How good will my photographer be?
You will be placed with a photographer that specialises in your sector. All our photographers work full time for 100% Digital. This ensures that they follow our training and guidelines which guarantees the best quality.

Can I have the same photographer each time?
We will always try to place you with the same photographer as this works best for all parties. On the odd occasion your photographer is away you can rest assured that the team will know your photography guidelines in order to produce a consistent set of images.

If I stay for the day, can you provide lunch?
We have a great selection of lunch menus for you to choose from including vegetarian and vegan options.

Can I select my images on the day?
We would encourage you to select your images on the day of the shoot as it saves time for all parties. If however you wish to take your images away and select them in your own time then this can be arranged.


 
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